![]() I was upset, and your manager made me feel stupid, and felt like i was asking something out of the normal. And if service is needed to be requested, why did they knock on my door every day at 9 am? Frankly, I have been in many hotels, and we have visited all of the Atlantic City hotels( yours was the first time we ever visited) never once, I was told that i needed to request service for my room to be cleaned, the bed to made and the sheets and towels to be changed( unless I requested not to be changed, to stay green). I replied NO, i have been in this hotel since Sunday, and never was told to request service. When I asked what that meant, she repeated if I requested service?. To my surprise, and total disbelief, she asked me if I requested service. I was not about to complaint, but to make her aware the our room was not made. At around 5:50 I went to the front desk and asked for a manager. I called the front desk, and was told someone would be there shortly. ![]() ![]() On Wednesday, we returned to our room at around 5:30, and found out our room was not made. As a point of reference, every day, (Monday, Tuesday, Wednesday) the cleaning staff, knock on the door as early as 9 am every day. To whom it may concern: We stayed at your hotel from 7/15-7/19 2018 Our room was cleaned and made every day. ![]()
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